Cancellation Policy

At Backyard & Luxe, we understand that plans change. If you need to cancel your order, we’re here to help make the process as smooth as possible.

Need to Cancel?
If you'd like to cancel your order, please reach out to us immediately. We’ll do everything we can to cancel it before it ships.

Already Shipped?
If your order has already been dispatched, we won’t be able to cancel it. However, we’ll gladly assist you with a return once the item arrives. Just contact our support team and we’ll guide you through the return process.

We're Here to Help
📧 Email: support@backyardandluxe.com
📞 Phone: 000-000-0000
🕘 Business Hours: Monday to Friday, 9:00 AM – 6:00 PM EST